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Statement from AMSOIL INC.
Problem: AMSOIL INC. has been informed that some
AMSOIL Dealers and their customers have experienced problems with
their local Ford Dealership service department when bringing in the
new AMSOIL Universal ATF for installation in their Ford vehicle
transmission. They have been told that: A) You cannot put a Mercon
V labeled transmission fluid in a Mercon application. B) That you
cannot put a Mercon labeled transmission fluid in a Mercon V
application (this is true). C) That you cannot put a dual usage
labeled ATF product in the Mercon application or the Mercon V
application. Since the new AMSOIL Universal Transmission Fluid is
labeled dual usage, recommended for both Mercon and Mercon V
applications, some Ford Dealership service managers are telling
their customers that if they put the AMSOIL Universal ATF product in
their transmission it will void their transmission warranty.
Answer:
At least one oil company's ATF product with a Mercon
V rating does not also meet Mercon performance requirements. This
has apparently caused a great deal of confusion about allowing
Mercon V ATF to be back serviceable in Mercon applications. The
AMSOIL Universal ATF has been formulated to meet or exceed both
the Mercon and Mercon V specification, as well as G.M. Dexron III
and Chrysler ATF+4. It is fully supported through documented
testing. It is recommended for and can be used in ALL of the
applications listed on the label. PERIOD.
If someone is misinformed on this issue and
actually denies a manufacturers warranty coverage because of the use
of AMSOIL Universal ATF Fluid in one of the applications for which
it is recommended by AMSOIL INC., the AMSOIL Warranty coverage would
apply. The consumers transmission would be repaired under the
AMSOIL Warranty. AMSOIL INC. and their insurance company will
legally pursue the dealership or the manufacturer to recover their
costs. AMSOIL INC. would not make the recommendations their our
label, or issue this statement, if they were not completely
confident of our position on this matter. While they cannot control
what individuals say about this subject, they can and do insure that
consumers can use their product with complete confidence and without
risk.
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